We ship your booth 3 days before your event to ensure timely delivery. You’ll receive a tracking number, and we’re here to assist if needed.
Your videos will be delivered to your inbox within 3 weeks. If you’ve selected the social story edit, please allow 4 weeks. Once received, you can download and keep your videos forever!
The video booth must be dropped off at the Courier within 2 days after your event. Late returns may incur additional fees.
No worries! The booth includes a high-quality condensed microphone that significantly reduces background noise, ensuring your guests' messages are clear.
We require full payment upon booking to secure your booth rental.
To protect the booth, avoid placing it in direct sunlight, especially in extreme heat. We recommend a shaded or covered area away from rain. After use, disassemble the booth and return it to the protective case.
Setting up is simple! You’ll need a 42-inch cocktail table and a nearby power outlet. You can also use your own extension cord for more flexibility.
Yes, our app is designed to be user-friendly and fun, with continuous improvements to enhance your experience.
A backdrop isn’t necessary, but if you prefer one, you can use an extension cord to position the booth in front of it. Just be sure to tape down the cord for safety. Another option is to set the booth on a coffee table with a couch and wall setup.
Yes, we’ve included a microphone in the design to ensure your guests are heard clearly.
We require at least 3 weeks' notice for bookings, subject to availability.
The only edited version that comes with music as your background is the social story edit. This is an optional ad on for a more unique experience you can share.
